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April 4, 2006

MSI Notebook promotes its "Warranty Extension Service" this April, 2006 to better serve its customers and increase customer satisfaction.Plus, a special complimentary gift of "MSI MP3 Player" awaits for the first 1,000 purchasers


Nowadays, a typical day for most professionals starts with logging on their notebook. They use the notebook for email, running Microsoft Outlook, and a variety of applications that will be needed for work. In today's highly competitive business environment, working long hours in front of the notebook to meet deadlines has become a trend. Thus, notebooks that are used for long overtime hours are more prone to hardware errors and malfunctions. Because of this, highly mobile professionals are going by the after sales service the companies are providing. Most companies offer a standard 1-2 year warranty, but an extended warranty is extremely helpful to any notebook users, because it increases warranty support, offers more benefits and reduces the cost of unexpected repair charges.
MSI continues to explore how to best serve its customers by providing top-notch solutions to meet the unique need of each customers and superior after-sales service and support. MSI hopes to build loyal and longtime partnership with its customers whenever they purchase any MSI product. In fact, MSI is committed to deliver a high standard of service to ensure total customer satisfaction. Therefore, MSI is offering warranty extension plan to provide additional coverage for manufacturer defects to give its customers a peace of mind for those unexpected malfunctions and costly repairs. Customer satisfaction has always been MSI's top concern, MSI encourage its customer to purchase the extended warranty plan to insure the convenience of longer term and extended after-sales service.

Mr. Liao, Senior Manager of MSI Global Customer Service said "This January, we have enhanced our service logistic management by offering generous benefits of member services and product registrations to our consumers, thus, we have received a lot of positive feedbacks and affirmations from them. This time, we are promoting our global warranty extension service to our notebook computer which is designed to meet the needs of worldwide consumers and increase their satisfaction as well. This also shows that one of MSI's priorities is to give its consumers a higher-level of services." According to Mr. Vincent Lai, Senior Manager of MSI Marketing Department "In order to promote our warranty extension service to our notebook computer this time, our Marketing department has designed an exclusive logo for our warranty extension service and also improved the design of the color boxes. This will enable our consumers to realize that we are putting a strong emphasis on our marketing service level. Not only MSI continues to focus on improving its research and development, but its marketing strategy as well."

The global warranty extension service of MSI notebook will be available worldwide starting this April. Consumers who plan to avail this service can have their notebook computer warranty extended for another year. Moreover, they can get a free MSI MP3 player as a complimentary gift for the first 1,000 purchasers. MSI hopes that this free gift will give additional entertainment to its consumers while using their MSI notebook computer. Fore more details, please contact your local MSI office or authorized dealer.

 
 
 

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